POPIA and your IT,
in plain language.

Duo IT Solutions is an IT partner with one team in Cape Town and the Utrecht region in the Netherlands. We manage, secure and monitor the entire IT of organisations of any size and complexity, with senior expertise and 24/7 monitoring.

Almost certainly. POPIA applies to any business that processes personal information about clients, suppliers or staff, whatever its size. It requires appropriate security measures, and a security breach must be reported to the Information Regulator, as soon as reasonably possible, through its eServices portal. A 30-minute POPIA check tells you where you stand.

More and more about your security. Since 1 June 2025, Joint Standard 2 requires financial institutions to set out security responsibilities in their contracts with suppliers. European customers under NIS2 must check their suppliers too, including suppliers in South Africa. Working from Cape Town and Utrecht as one team, we know what both will ask and help you answer it.

Yes, as long as it's done safely. We set up one business AI tool tied to your company login, on terms where your data isn't used to train models. Free AI tools and personal accounts are blocked at the FortiGate firewall, and files with client or staff data are stopped before they leave the network.

Yes. With web filtering on a next-generation firewall you decide per category what's allowed: business apps always, with priority; streaming and social media closed or only at break time; gambling and harmful sites never. We set it up transparently and in line with POPIA, and you get a clear overview every month.

Your own IT person keeps handling the day-to-day. We provide the senior expertise, the 24/7 platform and the escalation for security, cloud and network. Your IT person gets backup, and your company isn't exposed when they're on leave.

Yes. We take over existing hardware and networks with no forced replacement, including VMware, Linux, Cisco, HP/Aruba and Dell. Then we bring you to our proven standard in a structured pipeline, without disrupting your work. Within 90 days, a FortiGate firewall, ESET antivirus and spam filtering and onboarding onto our RMM platform are always in place. Legacy systems may take longer.

Yes. As part of our comprehensive security and network audit, and with your permission, we connect a passive FortiGate sensor to your network and analyse all traffic for seven days. It runs in monitor mode, so there is zero downtime and zero obligation. You get a report on internal threats, external exposure, incoming attacks and unfiltered content such as adult content, torrenting and crypto-mining.

Yes. We enforce MFA on every Microsoft 365 account and connect that same login to your remote-worker VPN and your other company cloud apps. Everyone uses single sign-on: one secure login for everything, fewer passwords and maximum security.

For a critical outage (P1) we respond within 15 minutes. Our Network Operations Centre monitors your environment 24/7, so we're often already on it before you notice.

Yes. We deliver business telephony with 3CX in the cloud, with Yealink desk phones or the app on laptop and smartphone. Lines run through established South African carriers. Because we also manage your network and firewall, calls get priority and you have one point of contact when something isn't working.

A predictable monthly fee, matched to your environment. After the audit you get a proposal with a fixed scope, with no surprises afterwards.